Upgrading your plan

Upgrade to a higher plan when you need more capacity, more team members, or higher SLA. Use this guide to walk through the upgrade flow, understand proration, and plan downgrades.

When to upgrade

Consider upgrading when:

You're consistently above 80% of your connection limit
Message usage approaches your monthly quota
You need more team members
You require higher SLA or priority support

Available upgrades

From	To	Added capacity
Free	Pro	90 more connections, 900K more messages
Pro	Business	900 more connections, 9M more messages
Business	Enterprise	Custom limits, dedicated support

Go to billing settings

Log into the CloudSignal dashboard
Go to Settings → Billing

Click upgrade

Click the Upgrade Plan button.

Select new plan

Choose your new plan:

Plan	Best for	Price
Pro	Growing projects	$29/month
Business	Production workloads	$99/month
Enterprise	Large-scale deployments	Contact sales

Enter payment details

If upgrading from Free:

Enter credit card information
Add billing address
Review total

If upgrading from a paid plan:

Review prorated charges
Confirm payment method

Confirm upgrade

Review the plan change
Click Confirm Upgrade
New limits apply immediately

Pricing

Monthly billing

Plan	Price	Connections	Messages
Free	$0	10	100K
Pro	$29/mo	100	1M
Business	$99/mo	1,000	10M
Enterprise	Custom	Custom	Custom

Annual billing

Save 20% with annual billing:

Plan	Monthly equivalent	Annual price
Pro	$23/mo	$276/year
Business	$79/mo	$948/year

What happens when you upgrade

Immediately

New connection and message limits apply
Access to new features unlocked
Team member limits increased

Billing

Change	Charge
Free to paid	Full first month charged
Upgrade mid-cycle	Prorated based on days remaining
Annual plans	Difference charged immediately

Example proration

Upgrading from Pro ($29) to Business ($99) on day 15 of 30:

Days remaining: 15
Daily rate difference: ($99 - $29) / 30 = $2.33
Prorated charge: $2.33 x 15 = $35

You pay: $35 now
Next month: $99 full price

Downgrading

If you need to reduce your plan:

Go to Settings → Billing
Click Change Plan
Select a lower tier
Changes apply at end of current billing cycle

Downgrading may cause issues if your current usage exceeds the lower plan's limits. Review your usage first.

Before downgrading

Check that your usage fits the new limits:

Metric	Your current	New limit	Safe to downgrade?
Connections	45	100	Yes
Messages	800K	1M	Yes
Team members	3	5	Yes

Enterprise plans

For large-scale deployments, Enterprise offers:

Feature	Detail
Custom limits	Set connection and message limits to fit your needs
Dedicated infrastructure	Isolated broker instances
Custom SLA	Up to 99.99% uptime guarantee
Dedicated support	Named support engineer
Volume discounts	Pricing based on committed usage
Custom contracts	Annual agreements with invoicing