CloudSignal Docs
GuidesBilling

Current plan

View your CloudSignal plan details, usage, and limits.

View your subscription details, monitor usage against limits, and understand what's included in your plan. Use this page to check if you're approaching plan limits before something gets blocked.

Viewing your plan

  1. Log into the CloudSignal dashboard
  2. Go to SettingsBilling
  3. Your current plan is displayed at the top

Plan details

Your plan page shows:

SectionInformation
Plan nameYour current tier (Free, Pro, Business, Enterprise)
Billing cycleMonthly or annual billing
Next billing dateWhen your next payment is due
PriceMonthly or annual cost

Usage metrics

Connections

Current concurrent MQTT connections:

Connections: 45 / 100  (45%)
BehaviorDetail
CountsCurrently active sessions
UpdatesReal-time
Soft limitWarnings at 80%
Hard limitNew connections rejected at 100%

Messages

Total messages published this billing cycle:

Messages: 450,000 / 1,000,000  (45%)
BehaviorDetail
CountsAll published messages
QoSIncludes QoS 0, 1, and 2
ResetAt the start of the billing cycle

Storage

Data stored for retained messages and session state:

Storage: 2.1 GB / 10 GB  (21%)

Team members

Users with dashboard access:

Team members: 3 / 5

Plan comparison

FeatureFreeProBusinessEnterprise
Connections101001,000Custom
Messages/month100K1M10MCustom
Storage100 MB1 GB10 GBCustom
Team members1525Unlimited
Retention7 days30 days90 daysCustom
SupportCommunityEmailPriorityDedicated
SLANone99.9%99.95%99.99%

Usage alerts

CloudSignal sends alerts when you approach limits:

ThresholdAlert
80%Warning email
90%Warning email + dashboard banner
100%Limit reached notification

Configure alert recipients in Settings then Notifications.

What happens at limits

Connections limit

When you reach your connection limit:

  • Existing connections remain active
  • New connection attempts are rejected
  • Error: "Connection limit exceeded"

Solution: Disconnect unused clients or upgrade plan

Messages limit

When you reach your message limit:

PlanBehavior
Free/ProPublishing is blocked
Business/EnterpriseOverage charges apply

Solution: Wait for billing cycle reset or upgrade

Storage limit

When you reach storage:

  • New retained messages may be rejected
  • Oldest data may be pruned (FIFO)

Solution: Clear retained messages or upgrade

Viewing usage history

See usage trends over time:

  1. Go to SettingsBilling
  2. Click Usage History
  3. Select time range (7 days, 30 days, 90 days)

The dashboard renders connection peaks and message totals as charts so you can spot trends.

Included features

All plans include:

  • TLS encryption
  • Persistent sessions
  • Retained messages
  • QoS 0, 1, and 2
  • WebSocket support
  • Dashboard access
  • API access

Plan-specific features

Pro and above

  • Email support
  • 99.9%+ SLA
  • Extended retention
  • Priority message delivery

Business and above

  • Priority support
  • Custom domains (coming soon)
  • Advanced analytics
  • Audit logs

Enterprise

  • Dedicated infrastructure
  • Custom SLA
  • SOC 2 compliance
  • Dedicated support engineer

Next steps

On this page