GuidesBilling
Billing
Understand your CloudSignal plan, usage, and billing.
Manage your CloudSignal subscription, monitor usage, and upgrade as you grow. Use this section to check usage against plan limits, change plans, or update payment details.
Plans overview
| Plan | Connections | Messages/month | Support |
|---|---|---|---|
| Free | 10 | 100K | Community |
| Pro | 100 | 1M | |
| Business | 1,000 | 10M | Priority |
| Enterprise | Custom | Custom | Dedicated |
Current plan
View your current plan and usage:
- Go to Settings → Billing
- See your current plan and usage metrics
- View limits and remaining quota
Guides
Key metrics
| Metric | Description |
|---|---|
| Connections | Concurrent MQTT connections |
| Messages | Total messages published per month |
| Retention | How long messages and sessions are stored |
| Team members | Users with dashboard access |
Usage monitoring
Track your usage in the dashboard:
Current usage (this month):
Connections: 45 / 100 (45%)
Messages: 450K / 1M (45%)
Storage: 2.1 GB / 10 GB (21%)Billing cycle
- Billing is monthly, starting from your subscription date
- Usage resets at the start of each billing cycle
- Overage charges may apply if you exceed limits (Business/Enterprise)
Payment methods
Accepted payment methods:
- Credit/debit cards (Visa, Mastercard, Amex)
- Company invoicing (Enterprise only)
Quick actions
View invoices
- Go to Settings → Billing
- Click Invoices
- Download past invoices
Update payment method
- Go to Settings → Billing
- Click Payment Method
- Enter new card details
Cancel subscription
- Go to Settings → Billing
- Click Cancel Plan
- Your account reverts to Free tier at cycle end
Start with Current plan to see your subscription details.