Terms of Service

Last Updated: November 15, 2024

Welcome to CloudSignal. These Terms of Service ("Terms") govern your access to and use of CloudSignal's website, services, and applications (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using CloudSignal, you agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with these Terms, you must not access or use the Service.

2. Description of Service

CloudSignal provides an offline-first messaging platform designed for no-code applications, featuring:

  • Real-time messaging via MQTT protocol
  • Offline data synchronization
  • Visual workflow automation
  • Integration with no-code platforms (Bubble.io, Webflow, etc.)
  • REST API and SDK access
  • PWA push notifications

Beta Service: CloudSignal is currently in beta or pre-launch status. The Service may contain bugs, errors, or limitations. We make no guarantees about availability, functionality, or data integrity during this period.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use CloudSignal. By using the Service, you represent and warrant that you meet these requirements.

4. Account Registration

4.1 Waitlist and Early Access

By joining our waitlist or applying for early access, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account at our discretion, including for violation of these Terms, fraudulent activity, or prolonged inactivity.

5. Use of Service

5.1 Acceptable Use

You agree to use CloudSignal only for lawful purposes. You will not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for fraudulent or deceptive purposes
  • Scrape, spider, or crawl the Service without permission
  • Reverse engineer or decompile any part of the Service
  • Resell or redistribute the Service without authorization
  • Use the Service to send spam or unsolicited messages

5.2 Rate Limits and Quotas

Your use of the Service may be subject to rate limits, quotas, or usage restrictions. We reserve the right to modify these limits at any time.

6. Intellectual Property

6.1 Our Rights

CloudSignal and its original content, features, and functionality are owned by CloudSignal and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you submit, transmit, or store through the Service ("Your Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, process, store, and transmit Your Content solely for the purpose of providing and improving the Service.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.

7. Beta Terms

During the beta period, the following additional terms apply:

  • No Warranty: The Service is provided "as is" without warranties of any kind
  • Data Loss: We may delete, reset, or modify data without notice
  • Service Changes: We may modify, suspend, or discontinue features at any time
  • Confidentiality: You may be asked to keep certain features confidential
  • Testing Participation: You agree to provide feedback and report bugs
  • No SLA: We do not guarantee uptime or availability during beta

8. Fees and Payment

8.1 Beta Pricing

During the beta period, CloudSignal may be offered free of charge or at discounted rates. Pricing may change upon official launch.

8.2 Future Billing

When the Service launches commercially, you will be notified of pricing and billing terms. Continued use after that notification constitutes acceptance of the pricing.

8.3 Taxes

All fees are exclusive of taxes. You are responsible for paying any applicable taxes.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using CloudSignal, you consent to our collection, use, and sharing of your information as described in the Privacy Policy.

9.1 Data Security

While we implement security measures to protect your data, we cannot guarantee absolute security. You use the Service at your own risk.

9.2 Data Backup

You are responsible for maintaining your own backups of Your Content. We are not liable for any data loss.

10. Third-Party Services

CloudSignal may integrate with third-party services (e.g., Bubble.io, Webflow). Your use of these services is subject to their respective terms. We are not responsible for third-party services or their availability.

11. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDSIGNAL IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or reliability
  • Availability or uptime
  • Error-free operation
  • Data integrity or security

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUDSIGNAL AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Business interruption
  • Loss of goodwill or reputation

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) $100 OR (B) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless CloudSignal and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content

14. Termination

14.1 By You

You may stop using the Service at any time by contacting us at [email protected].

14.2 By Us

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination:

  • Your right to use the Service will immediately cease
  • We may delete Your Content
  • You remain liable for any outstanding obligations

14.3 Survival

Sections that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and dispute resolution) will remain in effect.

15. Dispute Resolution

15.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected]. We will attempt to resolve the dispute within 60 days.

15.2 Arbitration

If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

15.3 Class Action Waiver

You agree to bring claims only in your individual capacity, not as part of a class action or representative proceeding, except where prohibited by law.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Updating the "Last Updated" date
  • Posting a notice on our website
  • Sending an email to registered users

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CloudSignal regarding the Service.

18.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

18.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.

19. Contact Information

If you have questions about these Terms, please contact us:

Email: [email protected]

General Inquiries: [email protected]

20. Acknowledgment

By using CloudSignal, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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